Refund policy
Refund Policy
Order Delivery & Refund Eligibility
We carefully process and ship every order to ensure accurate and timely delivery.
Due to the limited-edition nature of our products, all sales are final.
Refunds will only be issued under the following condition:
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The customer does not receive their order, and tracking confirms the package was not successfully delivered.
Non-Eligible Situations
Refunds will not be issued for:
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Change of mind
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Incorrect address entered at checkout
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Shipping delays caused by the carrier
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Refusal of delivery
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Minor color differences due to screen settings
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Normal wear and tear
Lost or Undelivered Packages
If your tracking does not show a confirmed delivery and you have not received your package, you must contact us within 7 days of the expected delivery date at:
We will investigate the issue with the shipping carrier before issuing any replacement or refund.
Chargebacks & Disputes
If a chargeback is initiated without contacting us first, we reserve the right to provide delivery confirmation and supporting evidence to the payment provider.